Incident

{
    "incident_id": "string",
    "status": "string",
    "title": "string",
    "detail": "string",
    "severity": "string",
    "create_by": "string",
    "create_at": 0,
    "service_id": "string",
    "assign_by": "string",
    "is_close": true,
    "close_description": "string",
    "is_suspend": true,
    "source": "string",
    "resolve_by": "string",
    "resolve_at": 0,
    "ack_at": 0,
    "ack_by": "string",
    "merge_type": "string",
    "escalation_id": "string",
    "follow_by": "string",
    "chat_group": {
        "chat_group_id": "string",
        "members": [
            "string"
        ],
        "description": "string"
    },
    "assign_description": "string",
    "assign_type": "string",
    "ack_duration": 0,
    "resolve_duration": 0
}